Shipping

At Funkeeper, we aim to deliver your orders safely, discreetly, and within the committed time frame. Please read the delivery and shipping policy carefully to understand how our shipping process works.

By placing an order on Funkeeper, you agree to the terms mentioned below.

1. Shipping Method

All orders placed on Funkeeper are shipped using Standard Surface Shipping by default.

• Standard Surface Shipping is reliable and cost-effective

• All packages are shipped in discreet and secure packaging

• No product details are mentioned on the outer package to maintain privacy

2. Standard Delivery Timeline

Under normal conditions, delivery via Standard Surface Shipping takes:

• 3 to 7 working days

Delivery time may vary depending on:

• Your delivery location

• Courier partner operations

• Local holidays or unforeseen delays

If delivery takes longer than 7 working days, you must inform our support team immediately.

3. Express Delivery (Optional)

If you require Express Delivery, please note the following conditions:

• You must contact our support team within 6 hours of placing the order

• Express delivery is subject to availability for your location

• Additional express shipping charges will apply

• Express charges must be paid separately as informed by the support team

If support is not contacted within the 6-hour window, the order will be shipped via standard surface shipping only.

4. Delivery Delay or Issues

If you face any of the following issues:

• Delivery taking longer than the committed time

• Shipment not moving or tracking not updating

• Any courier-related delivery concern

You must:

• Contact our support team immediately

• Share your Order ID for faster resolution

Early communication helps us coordinate with the courier partner and resolve issues quickly.

5. Important Delivery Notes

• Delivery timelines are estimated and not guaranteed

• Delays caused by:

  • Courier partner

  • Natural calamities

  • Government restrictions

  • Regional disruptions
    are beyond our direct control

However, our team will always assist you to the best of our ability.

6. Customer Responsibility

Customers are advised to:

• Ensure correct and complete delivery address while placing the order

• Keep phone number reachable during delivery attempts

• Track the shipment once dispatched

Funkeeper will not be responsible for delays caused due to incorrect address or unavailability of the customer at the time of delivery.

7. Support & Contact Information

For any delivery-related queries or issues, please contact us through the official channels below:

• Email: support@funkeeper.in

• WhatsApp: +91 75749 09393

Please mention your Order ID while contacting support for quicker assistance.

8. Final Disclaimer

• Funkeeper reserves the right to change delivery timelines or shipping methods without prior notice

• All decisions regarding shipping and delivery will be taken after reviewing the specific case

• Support team decisions will be considered final