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Return to shopDelivery Time
Delivery Time & Shipping Policy
At Funkeeper, we aim to deliver your orders safely, discreetly, and within the committed time frame. Please read the delivery and shipping policy carefully to understand how our shipping process works.
By placing an order on Funkeeper, you agree to the terms mentioned below.
1. Shipping Method
All orders placed on Funkeeper are shipped using Standard Surface Shipping by default.
Standard Surface Shipping is reliable and cost-effective
All packages are shipped in discreet and secure packaging
No product details are mentioned on the outer package to maintain privacy
2. Standard Delivery Timeline
Under normal conditions, delivery via Standard Surface Shipping takes:
3 to 7 working days
Delivery time may vary depending on:
Your delivery location
Courier partner operations
Local holidays or unforeseen delays
If delivery takes longer than 7 working days, you must inform our support team immediately.
3. Express Delivery (Optional)
If you require Express Delivery, please note the following conditions:
You must contact our support team within 6 hours of placing the order
Express delivery is subject to availability for your location
Additional express shipping charges will apply
Express charges must be paid separately as informed by the support team
If support is not contacted within the 6-hour window, the order will be shipped via standard surface shipping only.
4. Delivery Delay or Issues
If you face any of the following issues:
Delivery taking longer than the committed time
Shipment not moving or tracking not updating
Any courier-related delivery concern
You must:
Contact our support team immediately
Share your Order ID for faster resolution
Early communication helps us coordinate with the courier partner and resolve issues quickly.
5. Important Delivery Notes
Delivery timelines are estimated and not guaranteed
Delays caused by:
Courier partner
Natural calamities
Government restrictions
Regional disruptions
are beyond our direct control
However, our team will always assist you to the best of our ability.
6. Customer Responsibility
Customers are advised to:
Ensure correct and complete delivery address while placing the order
Keep phone number reachable during delivery attempts
Track the shipment once dispatched
Funkeeper will not be responsible for delays caused due to incorrect address or unavailability of the customer at the time of delivery.
7. Support & Contact Information
For any delivery-related queries or issues, please contact us through the official channels below:
Email: support@funkeeper.in
WhatsApp: +91 75749 09393
Please mention your Order ID while contacting support for quicker assistance.
8. Final Disclaimer
Funkeeper reserves the right to change delivery timelines or shipping methods without prior notice
All decisions regarding shipping and delivery will be taken after reviewing the specific case
Support team decisions will be considered final