Shipping

At Funkeeper, we aim to deliver your orders safely, discreetly, and within the committed timeframe. This Shipping Policy explains how our delivery process works. By placing an order on our website, you agree to the terms outlined below.

1. Shipping Method

All orders are shipped using Standard Surface Shipping by default.

• Reliable and cost-effective delivery method
• Secure and discreet packaging for privacy
• No product details mentioned on outer packaging

Your privacy and confidentiality are always our priority.

2. Standard Delivery Timeline

Under normal conditions, delivery takes:

3 – 7 working days

Delivery time may vary depending on:

• Delivery location
• Courier partner operations
• Local holidays
• Weather or unforeseen circumstances

If your order has not been delivered within 7 working days, please contact our support team for assistance.

3. Express Delivery (Optional)

Customers who require faster delivery may request Express Shipping, subject to the following:

• Request must be made within 6 hours of placing the order
• Availability depends on serviceability of your location
• Additional charges apply
• Express shipping charges must be paid separately as instructed by support

If no request is received within the 6-hour window, the order will be processed under standard shipping.

4. Delivery Delays or Issues

If you experience:

• Delivery delays beyond estimated time
• Shipment tracking not updating
• Courier-related delivery issues

Please contact our support team immediately with your Order ID. Early communication helps us coordinate with courier partners and resolve issues quickly.

5. Important Delivery Notes

Delivery timelines are estimated, not guaranteed.

Delays caused by the following factors are beyond our control:

• Courier partner delays
• Natural disasters
• Government restrictions
• Regional or logistical disruptions

However, our team will always assist you to the best of our ability.

6. Customer Responsibility

Customers must:

• Provide accurate and complete delivery address
• Keep phone reachable during delivery attempts
• Track shipment after dispatch

Funkeeper is not responsible for delivery failures or delays caused due to incorrect address details or customer unavailability.

7. Support & Contact

For shipping or delivery queries:

📧 Email: support@funkeeper.in
📱 WhatsApp: +91 75749 09393

Please include your Order ID for faster assistance.

8. Final Disclaimer

Funkeeper reserves the right to modify shipping methods or delivery timelines when necessary. All shipping-related decisions will be made after reviewing each case individually.

Decisions made by the Funkeeper support team will be considered final.